Return & Refund Policy

Food is accepted back only when the pack is sealed and unopened, within the return window shown on each product (7 days from delivery unless stated otherwise).

How it works

1. Request the return from your order page with the reason and a photo if something arrived damaged.
2. We approve and arrange a pickup.
3. Once the pack reaches us and passes a check, the refund is raised to your original payment method and usually lands within 5–7 working days.

Cash-on-delivery refunds are paid by bank transfer.

[REVIEW with legal counsel before launch.]